NCFE Level 2 Certificate - Hospitality and Catering (Hospitality Services) (601/0417/X)
Overview
You will develop the knowledge, skills and understanding in areas such as maintaining a safe, hygienic, and secure working environment. You will learn how to work effectively as part of a hospitality team, maintaining food safety in a catering environment and knowledge of the principles of producing basic dishes.
This qualification will:
- Focus on the study of the hospitality and catering principles within the retail and commercial enterprise sector
- Offer breadth and depth of study, incorporating a key core of knowledge
- Provide opportunities to acquire a number of practical and technical skills
To be awarded the Level 2 Certificate in Hospitality and Catering Principles, you must achieve a minimum of 15 credits:
- 7 credits from the Group A mandatory units
- 6 credits from the optional Group B
- 2 remaining credits from the optional Groups B or C
Learners will be assessed through a portfolio of evidence in the following units:
UNIT REF | UNIT NO | UNIT TITLE | LEVEL | CREDIT | GLH | |
R/600/0615 | 01 | Safe, hygienic and secure working environment in hospitality | 1 | 2 | 16 | |
Y/600/0616 | 02 | Effective teamwork | 1 | 2 | 19 | |
D/600/0617 | 03 | Giving customers a positive impression | 2 | 2 | 18 | |
T/600/1059 | 04 | Principles of customer service in hospitality leisure travel and tourism | 2 | 1 | 10 | |
Total | 7 | 63 | ||||
OPTION GROUPS B AND C | ||||||
H/502/0132 | 05 | Food safety in catering | 2 | 1 | 9 | |
F/600/0626 | 06 | Preparation and clearing of service areas | 2 | 1 | 9 | |
L/600/0631 | 09 | Cleaning and servicing of hospitality areas | 2 | 2 | 16 | |
D/600/0620 | 13 | Arrival of customers | 2 | 1 | 7 | |
F/600/1078 | 14 | Dealing with bookings | 2 | 1 | 10 | |
H/600/0621 | 15 | Departure of customers | 2 | 1 | 7 | |
A/600/1080 | 16 | Handle mail and book external services | 2 | 1 | 10 | |
Total | 15 | 131 | ||||
Progression
Learners who achieve this qualification could progress to:
- Level 2 Certificate in Hospitality and Catering Principles
(Food Production and Cooking) - Level 2 Certificate in Hospitality and Catering Principles
(Food and Beverage Service) - Level 2 Certificate in Hospitality and Catering Principles
(Professional Cookery) - Level 2 Certificate in Hospitality and Catering Principles
(Front of House Reception) - Level 2 NVQ Diploma in Food and Beverage Service
Employer?
We know from experience that 61% of employers state new recruits lack the basic employability skills needed to be productive at work. This is where we come in. We have embedded this fact in our teaching and learning systems so that our learners know what employers are looking for.
Please get in touch with us on our Employer dedicated number to discuss our unique offering to London-based businesses: 020 3092 5226